GCCs & Shipping FAQ

Independent Vapor Company FDA FEI #: 3012952229

GCC Certificates

Per the Child Nicotine Poisoning and Prevention Act, retailers will now be required to keep copies of the CRC (Child Resistance Cap) Certifications and GCC (General Certificate of Compliance) on file for the lines that they carry in order to be compliant.


Any E-liquid manufactured or imported after the effective date of July 26, 2016 will be required to have these items. We have compiled a list of the documents that you need for the lines that we distribute. All of the GCCs are available via this link:

https://drive.google.com/open?id=0BwF_VN9QZ-RZLTZQZHk4NW9fRlE


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Once an order leaves our facility it is out of our control. We cannot guarantee shipping times due to unforeseen circumstances on the shipping company’s behalf.


**SHIPPING UPDATE**

We are updating our shipping policy.

If you PAY for shipping (UPS or higher) we will gaurantee your order. If it gets lost in shipping (verifiable via tracking), we will replace it.

If you opt to use FREE shipping and the package is lost in shipping (verifiable via tracking + 7 business day wait time for us to make a claim), we will replace it.

If you opt to use FREE shipping and the package is delivered, but stolen by trolls or gnomes.... we are not replacing it. If you will not be home for delivery, please consider making arrangements with friends, family members or a good neighbor to ensure safe delivery of your delicious IVC&A eliquids! 

If you opt to pay for shipping please note that orders placed typically ship within 48 hours, but we are closed weekends.

NOTE TO INTERNATIONAL BUYERS: We are unable to offer international shipping at this time.

 

Returns Policy

Due to the nature of our product we adhere to a strict no return policy. In the event that product is damaged during shipping, we will replace the damaged item(s).


*** Warning for California residents regarding Proposition 65: This product contains nicotine, a chemical known to the State of California to cause birth defects or other reproductive harm.